Shop Policies and Terms

TAT -
printed shirt items 1-2 weeks

embroidery items 2-3 weeks unless preorder is specified

ORDER ACCURACY POLICY-
We take great care in creating custom embroidered/printed products exactly to your specifications. If you receive an item with the wrong size, product, or spelling due to an error on our end, we will make it right at no additional cost to you.

Please carefully review your order confirmation and let us know within 5 days of receiving your order if there is an issue. We are happy to correct any mistakes that were made on our part.

Please note: We are not responsible for errors submitted during the ordering process (such as incorrect sizes, product choices, or spelling provided by the customer). Double-check all personalization details before placing your order. In this case, we offer the option to have your order remade at 25% off the original price.

CUSTOMER PROVIDED GARMENTS POLICY-

Chandler's Crafts and Creations we prefer to work on garments and items we obtain from our suppliers.

We use items that have been tested and proven to provide quality results with printing and embroidery. Chandler's Crafts and Creations will accept customer supplied garments and items for embroidery and screen printing on a case-by-case basis.

Click here to fill out waiver.

BULK PRICING-

Orders over 10 - 15% off

Orders over 25 - 20% off

Orders over 50 - 25% off

MUST BE THE SAME DESIGN TO RECEIVE BULK DISCOUNT.

DISCOUNT IS NOT ELIGIBLE FOR ITEMS PROVIDED BY CUSTOMER.